kN
keith N
1 reviews | Active since Jan 2017
27 Dec 2022, 13:00
Vodacom is not flexible
Cancellation of recurring data bundle is not allowed at any time. After speaking to a agent at customer service, problem still not solved. Only other option is to port to another service provider
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Vodacom's replyOfficial
27 Dec 2022, 13:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Dec 2022, 13:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team