WP
Winnie P

1 reviews | Active since Nov 2017

18 May 2018, 07:37

Vodacom is not fair.

My Iphone screen light is not switching but the phone is still working. i took it to vodacom repairs centre and i am told that there's liquid damage and i never dropped my phone inside water. They sent me the quotation of R7120 only for the screen light. I think since the phone is still on warranty then they decided to just say it has liquid damage so that they can charge me for fixing the phone.

0
Replies (2)
Vodacom
Vodacom's reply18 May 2018, 10:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 May 2018, 10:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team