Vodacom is not doing its job and reluctant to fix problems.

I has been now four days and I still have no joy of using my email. The personnel just feed you a lot of nonsense and cannot get any job done. About 37 people I spoke to told me that they went to Telkom as Vodakom is unable to fix any data/ mail problem. They and their consultants are just past useless and I am wasting my time trying to fix anything with Vodacom. The consumer protection act should start intervening and fine as they do not care for their clients.