Vodacom is not allowing me to port

I'm very disappointed in Vodacom.<br> <br> First i had to convert my contract to pay as you go before i could port to MTN. I tried to port my number and it keeps on failing.<br> Since the point where i converted to pay as you go I have not bee able to get through to 082111. I always get the following response \due to unforeseen circumstances the call centre is unavailable\"<br> <br> After i went to a Vodashop they gave me the number for the porting department. They informed me that my number cannot be port ed as i'm on a new billing system. They refuse to tell me when i will be able to port away. In my understanding it's my right to port away another network and Vodacom's system issue is causing me not to be able to. Is this not *******??? Vodaom does not even seem to be too concerned that i'm unhappy and have made no gesture on their part to try and help me. <br> <br> Vodacom is the worst service provider. I really wish i could you port away and not have to deal with Vodacom anymore."