Vodacom is not a viable option

Item: Vodacom
Rating: 1
Author: Sash N

In Umhlanga I had an average repair time of 6 days. I had about 12 faults over 4 years. This amounts to 2 months of no connectivity. I work in the industry none of the faults were major where relocations were required. The technicians that come don’t even have OTDR testers I use mine 🤷♂️

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Replies (1)

Vodacom's replyOfficial

05 Dec 2023, 07:32

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply05 Dec 2023, 07:32

Official