Vodacom is not a network i thought it was wouldn't even recommend my worst enemy to use it .

@vodacom as a client am highly dispointed on the type of service am getting from your part , I am running around like a headless chicken and not getting any help. I had a 36 months cellphone contract with Vodacom and it came to an end on January 2025 , I called the cancellation department and cancelled my contract and insurance . However until today am still being debited for a contract that is cancelled . I called multiple times but am being send from pillar to post now am even getting emails requesting for payments because i ended up reversing the debits. now i am getting email that my service will be disabled why .because when i call the cancellation department ,they transfer me to collection on collection they send me back to insurance or cancellation .Can I please can assistant as soon as possible because this is not customer friendly i have never skip a payments on the 36 month i had a contract but now am struggling after the contract ended what type of business are you .even if i were to consider taking another contract i doubt i will ever do that with Vodacom after this treatment .I am even considering porting my number to another network because i can't be on a phone everyday without a resolution on my query

Ref : *** Vodacom account number :I***-1