CE
Christa E

1 reviews | Active since Apr 2024

07 Jan 2026, 20:48

Vodacom is not a good company

My contract expired with Vodacom 12/2026 now when I canceled they told me I didn't pay but send 8 months payments and they decide my contract will be longer . For 3 years they can't change my adres how is it possible for them to just tel my contract will be longer who gave them the authority to do that.

0
Replies (2)
CE
Christa E's update07 Jan 2026, 21:55
Reviewer Update
Made a mistake contract ended 12/2025
Vodacom
Vodacom's reply08 Jan 2026, 07:36
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team