XM
Xolani M
1 reviews | Active since Oct 2023
10 Apr 2026, 12:07
Vodacom is nonsense
I took a contract three - four months ago and the vodacom network in my area Motalabad (Kloof) at Circlegardens. Download and upload speed most of the time is less than 1 mb. I have complained so many times and been told that some people will come and check the network but until today they never came. I am paying R440 every month for nothing and I can't cancel the contract because i will be charged a penalty.
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Vodacom's replyOfficial
10 Apr 2026, 14:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Apr 2026, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
XM
Xolani M's updateReviewer Update
10 Apr 2026, 14:12No need. I am cancelling and have paid the penalty fee already even though its not my fault but to move away from this nightmare. God will see yall for this. My account number is I***-2 . Check from your system how many times ive cried for help. Your network is a piece of ****.
XM
Xolani M's update10 Apr 2026, 14:12
Reviewer Update
No need. I am cancelling and have paid the penalty fee already even though its not my fault but to move away from this nightmare. God will see yall for this. My account number is I***-2 . Check from your system how many times ive cried for help. Your network is a piece of ****.