Vodacom is NONSENSE

Im really tired and saddened by how vodacom conducts their business..months back i wrote on hello peter complaining that they didn't want to terminate my contract even after the contract was finished..then i received a call and the person assured that the contract was terminated effective immediately..2 months passed while they deducted and i kept on reversing..then on the 3rd month i called then they said i owe 191..i told them to debit month end then month end September they deducted 290 which i kept silent coz it was the last payment...now i called on the 30/10/2024 requesting a paid up letter which they said ill get within 24hours..even today that im typing this i haven't received it and when i call their customer care,it only directs me to their Chat box TOBI...i cant verbally speak to a consultant...if I ever go back to have a contract with vodacom.i pray that God Punish me...this is the worst experience I've ever received from a service provider