Vodacom is nonsense

Is it just in Mahikeng or generally people in service organisations hate their job admin? I have just received nonsense of treatment from VODACOM! One of our gadgets which is insured needs repairs but man I tell you VODACOM is distancing themselves from it. They don't even want to take their gadget and send it over for repairs or give us a new one.

They ask me to personally call repairs department and the insurance department. The insurance tells me to get a quote and send it to the nearest VODACOM shop (which I did). I get there the sales person said: insurance can't help you because the router simcard is out of the router so come back on Monday with the router. But hello! The router is not the problem, it just came with the damn gadget!

I call insurance and explained everything (this point obviously I'm looking for Aaron's rod), the insurance tells me to email them and go to the store, call back and get the manager on the phone. This I did. The manager declared, the shop won't pay for this, the client must pay and insurance will refund (heeeeeeeeeeban kante why do we pay insurance if we are going to pay for its transactions?).

So in short, I am busy running around doing what is supposed to be done by VODACOM. At this point all I can say is that VODACOM is nonsense...

#Vodacom