Vodacom is non-responsive
You have so many ways to contact you and none work. I tried a call back request, it is almost a week later - ref 83RXYQ. In fact, I sent two, and you promise to call back in 24 hrs. I post on facebook. I messaged facebook, and have now been on hold for a call centre agent for 20 minutes.
I want to take out a contract. It seems you don't want me to?
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
07 Jan 2019, 13:42 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Jan 2019, 13:42
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
14 Jan 2019, 14:00Vodacom did contact me but by that time I had found a better deal elsewhere
's update14 Jan 2019, 14:00
Reviewer Update
Vodacom did contact me but by that time I had found a better deal elsewhere