RD
Rehana D

1 reviews | Active since Nov 2017

01 Nov 2020, 19:05

Vodacom is no longer the leading network. *******!

I'm still waiting on Vodacom to cancel my contract. Every time I call I'm told that a manager will call me back because the cancellation consultants can't cancel it. Every ****ing time. I feel ******. Vodacom, why do you like robbing people???? Why... Is your company running a ****. I've wanted this contract cancelled for number *** since July. It's November!!!!!!! Still wondering why Vodacom doesn't follow up.Every month I have to pay for incompetence. No one has called me back and it has been months. Service is extremely poor. All I want is that someone settle this matter. Urgently. I don't recommend taking out a cell phone contract with vodacom

0
Replies (2)
Vodacom
Vodacom's reply02 Nov 2020, 08:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
RD
Rehana D's update03 Nov 2020, 07:27
Reviewer Update
I'm still waiting on someone to contact me