Vodacom is no longer a good network!

I have been with Vodacom for years, my account was always paid on time and up to date.<br> <br> Last year December they debited me twice, and one of the debits was a mistake and now my bank and Vodacom have charged me a penalty fee! <br> <br> I paid the one penalty fee, and I get an automated call that states if I don't pay the other penalty fee I will be disconnected!<br> <br> I paid my phone's cost so there is no reason why I should be disconnected. That R100 has NOTHING to do with the connection of my phone.<br> <br> I seriously regret ever staying with Vodacom and with my upgrade due soon I am re-thinking to stay a Vodacom customer!<br> <br> And to top it off the signal in my area is pathetic, and Vodacom can't do anything to assist me with it.<br> <br> My overall experience started off with a good start but now it is the WORST experience ever!!