tB
tinyiko B

1 reviews | Active since Jul 2015

23 May 2017, 15:32

VODACOM is my obstacle

<p>Vodacom listed me in ITC for not paying an account i never open, investigation ws done by mdb (i hv send all the documents they requested)but my name is still listed. Friday 18 May i called ********** /1946 to ask for a letter to show that i've never open an account with them as i'm applying for a bond and the bank need it to approve my application. Till today i have not received the letter even after i hv mention that it is urgent. Zoliswa is one of the supervisor who couldn't help me as i hv spoken to more than 10 consultants. I cannot buy my dream house because of Vodacom? Nonsense.</p>

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Replies (2)
Vodacom
Vodacom's reply23 May 2017, 16:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

tB
tinyiko B's update23 May 2017, 19:55
Reviewer Update

I don't know how many days is VODACOM's 24 hours.

I mean from friday to date.