SN
Sandile N

1 reviews | Active since Sept 2016

18 Sept 2016, 07:31

Vodacom is more than ***********

<p><span style="color: #222222; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 16px; line-height: 25. ********** 866455px; widows: auto; background-color: #ffffff;">Ref number: 1- ********** 006</span><span style="color: #555555; background-color: #ffffff;"><br /></span></p> <p><span style="color: #222222; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 16px; line-height: 25. ********** 866455px; widows: auto; background-color: #ffffff;">This is seriously getting exhausting,I've been begging for itemised billing since 28 August 2016 and all I receive is escalation and an sms stating that my query is resolved, Your senior consultant Nolubalalo Mokhele whom the query was escalated to is non existed, also Day Mckay whom the query was escalated to is non existed,the only person who tried to help here is Lynette Van Zyl, but I'm still where I was ...no results,this documents are needed for work and I'm being **** to over and over again,get your acts together.</span></p>

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Replies (1)
Vodacom
Vodacom's reply18 Sept 2016, 07:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team