RD
Rehana D
1 reviews | Active since Nov 2017
05 Jul 2020, 10:12
Vodacom is more ******* than Sa government
**** Vodacom. I'm so angry. I was told to contact Vodacom on the 1 July to cancel my three contracts. I have been trying to get through to the cancellations department since then and today I finally did. Firstly they'll try and convince you to keep the contract.. and waste time while I have already made my decision. Now the consultant tells me it's cancelled but your account will still be debited at the end of the month. I'm beyond passed and then she tells me that Vodacom will look into to it and the turn a round time is 24 to 48 hours. I will never ever again recommend Vodacom. Well done Vodacom you've lost a lot of business because you passed off the wrong person!
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Replies (1)Vodacom's replyOfficial
05 Jul 2020, 16:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jul 2020, 16:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
