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Oatile S

1 reviews | Active since Jul 2013

09 Apr 2026, 13:14

Vodacom is ****ming me with "Purchased Content 2"

I am having Vodacom contract with 2 data sim cards. Since last year around March 2025, I have been charged the "Purchased Content 2". All the time I will call and the Vodacom agent promises to cancel and block all "Services" but some months later the same services are coming back. In the Invoice of April 2026 the same "Purchased Content 2" is back again with an amount of R374,81. I have NEVER requested this services. Why are this services keeps coming back if they are blocked by Vodacom. It looks like Vodacom is a ****.

Please block all this services and refund the R374,81 charged on my invoice since I never authorised the "Purchased Content 2". This must be done with immediate effect.

For further communication call me on ***

0
Replies (2)
Vodacom
Vodacom's reply09 Apr 2026, 13:48
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team
OS
Oatile S's update14 Apr 2026, 18:28
Reviewer Update
Its very disappointing that Vodacom failed to return the money for service that I never requested. Vodacom continue to **** me with services I never requested. Vodacom previously promised to block all content service but after few months I am charged for the service. I am very disappointed. This is a sign that I am just a small fish compare to giant bully Vodacom. The R374 that is taken from me means a lot for me. It might be nothing to Vodacom but in this economy it means a lot.