CG
Chantel G

1 reviews | Active since May 2020

25 Aug 2024, 10:14

VODACOM IS ****MING ME OUT OF MY MONEY

DEAR VODACOM AND CUSTOMERS IF I WERE YOU I WOULD CANCEL MY CONTRACT AS VODACOM IS A ****ING **** AND JUST TRYING TO MAKE MONEY. I HAD A VODACOM ACCOUNT BUT BECAUSE VODACOM DOESNT ALLOCATE YOUR PAYMENTS TO YOUR ACCOUNT THEY BLOCKED EVERYTHING, I'VE BEEN PAYING THEM MONTH AFTER MONTH JUST TO FIND OUT ONE MORNING THAT MY PHONE IS BLOCKED AND I CAN'T DO ANYTHING BECAUSE ACCORDING TO THEM I HAVE OUTSTANDING BALANCES BUT THEY NEVER ALLOCATED MY PAYMENTS.

THANK YOU VODACOM YOU HAVE LOST A VALUABLE CLIENT AND I HOPE THAT ALL OF YOUR OTHER CLIENTS SEE THIS AND THEN CANCEL THEIR CONTRACTS.

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Replies (1)
Vodacom
Vodacom's reply26 Aug 2024, 05:46
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team