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Naiefa R

1 reviews | Active since Apr 2017

07 Jul 2023, 22:34

Vodacom is ****ming me!

DO NOT SUPPORT VODACOM IN GENERAL!!! I cancelled a contract a few months ago and they refused to cancel it. The cancellations department "migrated" the number and still continue to charge me R30 or so a month calling it a "red zero". Imagine if they *******ly charge 1000 people R30 a month? I called again to query and the Vodacom consultants "can't hear me". What a coincidence. Vodacom is running a **** operation here and the tactics they use to trick customers is outright *******. P.S. Watch how they post some generic message about client services in response to this post. They may even pretend as though I am not their client. If anyone has experienced something similar, please contact me. I will be taking legal action and the more similar cases we have, the better. Vodacom has many dirty tricks up their sleeves and are robbing innocent South Africans daily. This needs to end!!!

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Replies (1)
Vodacom
Vodacom's reply08 Jul 2023, 11:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team