SM
Sepotlo M
1 reviews | Active since Apr 2023
13 Nov 2023, 14:43
Vodacom is ****ming its customers
Vodacom are ****mers. My monthly subscription was increased without my knowledge and all girls within their call centers are not helpful. Can someone serious about his job within Vodacom interfere and help me please. I have upgraded my data from 50 GIG to 80 GIG but Vodacom is still giving me 50 GIG. My cellphone subscription was 105 now am paying R179. Can someone stop this madness within Vodacom
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Vodacom's replyOfficial
14 Nov 2023, 07:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Nov 2023, 07:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team