Vodacom is MIA

I have had no internet connection for the past 2 weeks, despite my device stating that I have either a 3g/4g connection. I have tried contacting the customer care hotline, but it is solely in ZULU, which is the most stupid thing I have ever experienced.

I have tried making use of the 'ChatBot', but it is just as useless as the website. My patience has worn out and I am tired of paying for a service that does not exist. If you are contemplating switching to Vodacom, you'd be better off throwing rocks with letters bound to them. Utterly laughable.