KX
Khakalethu X

1 reviews | Active since Jul 2014

11 Apr 2016, 13:18

Vodacom is messing me up

I have decided to cut ties with Vodacom. They deducted R748 from my account this April. I do not know for what as the only data I got from Vodacom was free data as confirmed Elizabethon the 02 of March as they failed to correct their wrong as promised.<br> <br> I have instructed my bank to reverse it. I have no data. When I call the head office they toss me around. So I have sent them an e-mail cancelling this contract with immediate effect. When I spoke to Pathlu she told me that I now have a contract for R199 subscription with Vodacom and it is not a data contract. All I want to do is cancel this contract.<br>

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Replies (1)
Vodacom
Vodacom's reply11 Apr 2016, 13:36
Official
Hello Refundme,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Vodacom Consumer Website Team