KX
Khakalethu X
1 reviews | Active since Jul 2014
11 Apr 2016, 13:18
Vodacom is messing me up
I have decided to cut ties with Vodacom. They deducted R748 from my account this April. I do not know for what as the only data I got from Vodacom was free data as confirmed Elizabethon the 02 of March as they failed to correct their wrong as promised.<br> <br> I have instructed my bank to reverse it. I have no data. When I call the head office they toss me around. So I have sent them an e-mail cancelling this contract with immediate effect. When I spoke to Pathlu she told me that I now have a contract for R199 subscription with Vodacom and it is not a data contract. All I want to do is cancel this contract.<br>
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Replies (1)Vodacom's replyOfficial
11 Apr 2016, 13:36Hello Refundme,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Vodacom's reply11 Apr 2016, 13:36
Official
Hello Refundme,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
