DK
Dineo K

1 reviews | Active since Dec 2017

07 Apr 2019, 08:29

Vodacom is making my life miserable

I complained earlier about experiencing network problems, yesterday my family members were trying to get hold of me due to the incident that happened in 1 of my family member from 11:00 to 13:00. On the other side I've been charged data maddly... My contract was changed to save data but now its even worse am using 1 gb per week, I don't know how is it possible because I struggle a lot with my network, whatapp messages will come late etc... Yho I hate Vodacom!!! It makes my life miserable, I pay more for less services. Anyway my contract will end in August... PLEASE START WITH THE PROCESS OF CANCELLING THE CONTRACT, I NO LONGER WISH TO CONTINUE USING YOUR NETWORK... I've heard it!!!!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply07 Apr 2019, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team