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Tommy B

1 reviews | Active since Jan 2017

26 Jul 2021, 08:25

Vodacom is lying to their Clients, and due to location they refuses to assist

So its been 5 months and Vodacom keeps on coming up with excuses to face the fact that they do not care about any Vodacom user in Silverlakes..... They Keep on escalating, Im taken my R25K a month business somewhere els. Vodacom don't need my business but I will go to a business that does want my business and are willing to assist, They Promise that the Tower signal in Silverlakes will be up by April, they properly took the people to April Fools as its Aug almost and that tower is still not on

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Replies (3)
Vodacom
Vodacom's reply26 Jul 2021, 09:05
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
TB
Tommy B's update26 Jul 2021, 10:36
Reviewer Update
Hi Tommy

We have sent you an email response.

Vodacom Consumer Website Team
TB
Tommy B's update26 Jul 2021, 10:38
Reviewer Update
By sending me a email asking me to provide you with feedback indicate again that Vodacom is *********** and refuses to assist us..... I have answers and provide you all with those questions. GET THE TOWER ON AT SILVERLAKES, No wonder People are moving to Telkom as they Do care about there customers