VODACOM IS LOOSING ME AS CUSTEMER

Item: Vodacom
Rating: 1
Author: Nadia K

Not Happy with there service . Told them to cancel contracts due . First lady called have a attitude . The *** that called put the phone down while talking to him . Dont understand grandmother is paying 1200pm already and still want so sell stuff . Vodacom tells us dont want to loose us as loyal custemer . But thats the way they treat us . Not good at all and some off them dont even try to listen if you speak Afrikaans

Helpful (0)

Replies (2)

Vodacom's replyOfficial

13 Mar 2019, 13:35

Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply13 Mar 2019, 13:35

Official

Vodacom's replyOfficial

13 Mar 2019, 15:24

Dear Nadia

Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.

We apologize for the inconvenience and the service experienced.

Have a great day further.

Vodacom Consumer Website Team

Vodacom's reply13 Mar 2019, 15:24

Official