LM
Lesley M
1 reviews | Active since Jan 2022
23 Feb 2023, 15:07
Vodacom is like RSA government USELESS CUSTOMER SERVICE
Vodacom employees are becoming like government and Telkom employees, absolutely useless, say something will be done yet nothing is done. called for a cancellation of a contract that has ended. Month later I receive an SMS stating I will be debited month end. Absolute *******, so easy to open up a flippen contract in store but to cancel I must call and hold for long periods of time.
HORRIBLE CUSTOMER SERVICE!
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Replies (2)0
Replies (2)Vodacom's replyOfficial
24 Feb 2023, 07:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Feb 2023, 07:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LM
Lesley M's updateReviewer Update
24 Feb 2023, 07:48you are lying, nothing has been done. as usual I am busy running around after you'll to do one simple thing!
LM
Lesley M's update24 Feb 2023, 07:48
Reviewer Update
you are lying, nothing has been done. as usual I am busy running around after you'll to do one simple thing!
