LM
Lesley M

1 reviews | Active since Jan 2022

23 Feb 2023, 15:07

Vodacom is like RSA government USELESS CUSTOMER SERVICE

Vodacom employees are becoming like government and Telkom employees, absolutely useless, say something will be done yet nothing is done. called for a cancellation of a contract that has ended. Month later I receive an SMS stating I will be debited month end. Absolute *******, so easy to open up a flippen contract in store but to cancel I must call and hold for long periods of time.

HORRIBLE CUSTOMER SERVICE!

0
Replies (2)
Vodacom
Vodacom's reply24 Feb 2023, 07:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
LM
Lesley M's update24 Feb 2023, 07:48
Reviewer Update
you are lying, nothing has been done. as usual I am busy running around after you'll to do one simple thing!