VV
Vee V

1 reviews | Active since Feb 2019

23 May 2022, 18:49

Vodacom is killing me

I tried to cancel my contract as it's due for cancelation as we all know times r tough Fish oil cost R120 a litre. The consultant refused to process my cancelation we spend 1 hour of him trying to convince me to take another deal which I told him I can't afford anything at the moment. Every month thy deduct n I tried reversing it at th Bank no luck

0
Replies (3)
Vodacom
Vodacom's reply24 May 2022, 07:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
VV
Vee V's update09 Jun 2022, 10:59
Reviewer Update
I never even got a call to cancel the contract. The economy is tough and it's tough for me to make ends so data contract is not a need now
VV
Vee V's update12 Jul 2022, 19:31
Reviewer Update
Even to date vodacom is still billing me for a number i don't even use. When i try to cancel the contract they want to offer me something else. I don't need anything please unless you give me a job