VODACOM is keeping me RANSOM!!

Vodacom have rep**** on this platform that they acknowledge that I have been assisted in my previous requests. Last mentioned followed after a long battle to cancel my contract. All the detail about this can be obtained in my previous reviews. To my shock I however recently discovered that this cancelation was never done. I have now being paying for 10 months after Vodacom confirmed the cancelation. I managed to obtain a reference number from their system at a Vodashop for the original request to cancel but the note states that the client apparently decided not to go ahead with the cancelation! This is absolutely false! Why on earth would I go through all this trouble to report them twice on the Hello Peter platform and not want to cancel.

I have contacted the cancelations again. Vodacom responded that they will get back to me, but they don't. They don't give any reference number for these calls, only a 1st name. (How is this possible?) Zizipho at cancelations is the last person that I spoke to. Where from here? This is a nightmare!!

The contract is still going and Vodacom owes me a refund of over R 8000!