AZ
Amanda Z
1 reviews | Active since Jun 2018
13 Dec 2020, 07:32
VODACOM IS ***!!!
This is the second month im experiencing this nonsense with vodacom. I have 60G data contract that comes with a promotional 20G of anytime data. So the allocation is 50G anytime and 30G night owl, In November my anytime data finished in 14 days , i dont know how and why, when i checked they said its gaming voip which they failed to exolain to me what it was.This has happened again in December my data is finished now they saying its streaming voip, when i called cunlstomer care the lady said its netflix which i do not even have!!!! I am really fed up with vodacom!!!
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Vodacom's replyOfficial
13 Dec 2020, 11:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Dec 2020, 11:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team