pS
phumzile S
1 reviews | Active since May 2018
14 Mar 2019, 13:51
vodacom is ***
i took my phone to Vodacom to be fixed the screen it came back only to find out that your technicians tempered with my battery and my touch ID .my battery doesn't last even for 20 minutes it wasn't like that at all simply means they did something to it ,once again Vodacom is inconveniencing me but they will be the first to deduct money on to my account
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Mar 2019, 19:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Mar 2019, 19:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
14 Mar 2019, 19:30Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Kindly note, in order to assist or prioritize any repair, the device has to be booked in and we'll require the new Job Card number. The Repairs Contact centre can be reached on *** [free from Vodacom numbers].
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Kindly note, in order to assist or prioritize any repair, the device has to be booked in and we'll require the new Job Card number. The Repairs Contact centre can be reached on *** [free from Vodacom numbers].
Regards
Consumer Website Team
Vodacom's reply14 Mar 2019, 19:30
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Kindly note, in order to assist or prioritize any repair, the device has to be booked in and we'll require the new Job Card number. The Repairs Contact centre can be reached on *** [free from Vodacom numbers].
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Kindly note, in order to assist or prioritize any repair, the device has to be booked in and we'll require the new Job Card number. The Repairs Contact centre can be reached on *** [free from Vodacom numbers].
Regards
Consumer Website Team