JG
Jason G
1 reviews | Active since Jul 2020
01 Aug 2020, 09:09
Vodacom is ***
I paid Vodacom they penalized me R100 a month per contract which is unfair bcoz it was lockdown and did not credit me my airtime since last year bt it was the Vodacom's stores fault who provide me with the wrong account number to pay in by the bank and failed to fix this problem so now Vodacom you got your money when are you guna resolve this issue bcoz i have not recieve no benefits since this problem occurred since last year you guyz was phoning me everyday for your money and now you got it now fix the problem that yor store made bcoz im up to date with my payments
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Replies (1)Vodacom's replyOfficial
01 Aug 2020, 15:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Aug 2020, 15:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
