NS
Nazliegh S

1 reviews | Active since Dec 2022

12 Dec 2022, 15:01

Vodacom is just the devil itself!!!!!

Incompetency!!!!

I finally managed to cancel my services with this company I regret making use of their services

SO I HAVE TO WAIT 30 DAYS Because of company policies yes I understand.

But I APP**** FOR RELOCATION ON THE 15TH OF OCTOBER ALREADY!!! NOTHING CAME FROM IT.

My probel is that now I have to pay for a Fibre line in January 2023 that I no longer uses or made use of!!!

I mean come on!!! I honestly regret making use of your services.

It's not my fault I was never informed of what the latest and everything in fact I had to call after Vodacom asking and pleading for assistance.

But what did I get from that?????

Poor services man Sies!!!!!!!!

The sad part is The lady that I spoke to today she was so nice even apologized on behalf of the company and for what I had to go through with you!!!

Worst possible services ever!!!!

I need to pay in January for something that I don't use!!!! Just ** ridiculous!!!!!! 10 days for a full amount!!! But this so called company also mentioned that I will be contacted after my complaint here but did it happen no!!!!! It's been weeks!!

0
Replies (2)
Vodacom
Vodacom's reply12 Dec 2022, 15:10
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

NS
Nazliegh S's update12 Dec 2022, 19:51
Reviewer Update
Last time I was also advised that I'll be contacted yet no contact me and I see the SR was closed again without any explanation!!