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Yonay ….
1 reviews | Active since Jul 2019
15 Jun 2021, 10:14
Vodacom is just not the same anymore!
I app**** for a cellphone contract nearly last week, it got approved and on receiving a call from the dispatch area they quoted me a higher instalment amount. The dispatch area sent the deal back to The Vodacom agent and I still haven’t heard anything from anyone since. Even the executive of the area, Jorge, didn’t respond. To think that I’m already fighting before even signing the contract? No thank you!
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Replies (3)
Vodacom's replyOfficial
15 Jun 2021, 11:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jun 2021, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Yonay ….'s updateReviewer Update
15 Jun 2021, 11:08Arg! I’m tired to be honest. I’m even tired of this generic response. Your people have been calling an 081 number instead of the 084 number I have them. Im exhausted with this just cancel the damn application because I heard that you’ll have to do that anyway and redo the whole contract. That’s going to affect the number of queries made at the bureau. The contract instalment you approved me for is hire than the one I want so why not just allocate the correct airtime amount to the detail instead of redoing an entire application? You’re exhausting
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Yonay ….'s update15 Jun 2021, 11:08
Reviewer Update
Arg! I’m tired to be honest. I’m even tired of this generic response. Your people have been calling an 081 number instead of the 084 number I have them. Im exhausted with this just cancel the damn application because I heard that you’ll have to do that anyway and redo the whole contract. That’s going to affect the number of queries made at the bureau. The contract instalment you approved me for is hire than the one I want so why not just allocate the correct airtime amount to the detail instead of redoing an entire application? You’re exhausting
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Yonay ….'s updateReviewer Update
15 Jun 2021, 11:10Arg! I’m tired to be honest. I’m even tired of this generic response.
Your people have been calling an 081 number instead of the 084 number I gave them. Im exhausted with this, just cancel the damn application because I heard that you’ll have to do that anyway and then redo the whole application again. That’s going to affect the number of queries made at the bureau. The contract instalment you approved me for is actually higher than the one I want so why not just allocate the correct airtime amount to the deal instead of redoing an entire application that will impact my credit record?
You’re exhausting
Your people have been calling an 081 number instead of the 084 number I gave them. Im exhausted with this, just cancel the damn application because I heard that you’ll have to do that anyway and then redo the whole application again. That’s going to affect the number of queries made at the bureau. The contract instalment you approved me for is actually higher than the one I want so why not just allocate the correct airtime amount to the deal instead of redoing an entire application that will impact my credit record?
You’re exhausting
Y…
Yonay ….'s update15 Jun 2021, 11:10
Reviewer Update
Arg! I’m tired to be honest. I’m even tired of this generic response.
Your people have been calling an 081 number instead of the 084 number I gave them. Im exhausted with this, just cancel the damn application because I heard that you’ll have to do that anyway and then redo the whole application again. That’s going to affect the number of queries made at the bureau. The contract instalment you approved me for is actually higher than the one I want so why not just allocate the correct airtime amount to the deal instead of redoing an entire application that will impact my credit record?
You’re exhausting
Your people have been calling an 081 number instead of the 084 number I gave them. Im exhausted with this, just cancel the damn application because I heard that you’ll have to do that anyway and then redo the whole application again. That’s going to affect the number of queries made at the bureau. The contract instalment you approved me for is actually higher than the one I want so why not just allocate the correct airtime amount to the deal instead of redoing an entire application that will impact my credit record?
You’re exhausting