Vodacom is just like Telkom too big to care about 1 client

<p>Vodacom has exceptionally bad customer service, not only do they make you wait on the phone for so long it feels like an hour, they cant do a correction. Made an error some time ago paid my account but omited 1 digit from account no, sent documentation spoke to several consultants problem still not resolved and Vodacom refuses to give me a sim swop as my account shows in arrears. I have several numbers - business and private, cant get them to fix the problem!</p>