1 reviews | Active since Oct 2014
VODACOM IS JUST GETTING MORE AND MORE USELESS
<p>I would like to complain about Vodacom again. I have logged FOUR HelloPeter complaints in the past three weeks and am still waiting for somebody from Vodacom to to me the honor of getting back to me.<br />I upgraded my line three weeks ago and every time I phone in to confirm when the phone will be delivered, I am told they cannot tell me. <br />Surely they can find out somewhere and then just let me know?<br />When I wanted to do my second upgrade I was given four different upgrade dates.<br />I have been a paying customer with four contracts with Vodacom for almost ten years now and this is by far the worst service received. <br />Will one of you lovely people at Vodacom please set aside time in your extremely busy to get back to me with a straight forward answer?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
