Vodacom is just as bad as the rest of the networks, there is no justification for their higher prices, non whatsoever.

You are only content and happy with Vodacom as a service provider when you don’t have a problem, or you have nothing to resolve, the minute you have any issue whatsoever you realise how they are no different from the other networks and there is really not reason to justify their premium pricing… Pathetic service we receive whenever we need their assistance, it’s disgusting to say the least . Iv spend over 100 minutes contacting them to resolve an upgrade issue that their consultants messed up, they don’t even have the decency to return my call to fix this problem, they don’t want to send me recordings, they’re supervisor is too busy to respond, they bounce my calls around between different departments they hang up on me or ask me to call tomorrow to speak to other people, this is how they treat me as a so called premium red client whose been with them for over 15 years. I’m so irate I want to cancel my contracts but now when I call again to add salt to injury, they verify me then hang up on me when I contact them, basically their is not winning. They sold me a product, we agree to it, they don’t deliver, I call them, they escalate the prices and still don’t deliver, they don’t take accountability- it’s just a well, we don’t know who this person on the system was and the supervisor is busy - call tomorrow, even home affairs is better… Pathetic