MZ
Mene Z

1 reviews | Active since Feb 2020

20 Mar 2025, 10:48

VODACOM IS JUST AS BAD AS HELLKOM

Deserves no starts! Again Im getting billed for a service that should have been CANCELLED! Service consultant no ma'am the system kicks in automatically once the account is paid. It was paid up! No communication from vodacom that services will be AUTOMATICALLY REINSTATED WITHOUT CUSTOMER PERMISSION!!!! I WILL NOT BE PAYING THIS ACCOUNT AS I DIDNT ASK FOR A REINSTATEMENT ON CONTRACT AUTOMATICALLY!

0
Replies (1)
Vodacom
Vodacom's reply20 Mar 2025, 14:55
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team