1 reviews | Active since Mar 2022
Vodacom Is Junk.
Unfortunately I can not give less than one star if I could I would have given them less.
Now where to begin.
I started with Vodacom almost 13 years back and have had my same number ever since. about 3 years ago my Girlfriend opened a contract with them and they offered her a sim with data and airtime on. As neither me or my partner were interested in a new number we said that it is okay they can leave the extended contract informing the consultant that we would rather keep our numbers as the consultant insist that we make use of this deal and can use it to our benefit suggesting that the data and airtime be transferred to my personal number after telling the consultant that I do not want the contract to be involved to my number in any way he fully agreed that my number is prepaid and nothing can affect my number a all.... unfortunately we both lost our jobs during Covid we end up not able to pay for the contract as we suffered day to day not having anything to eat even and found that Vodacom refused to understand the situation, after numerous times they contacted us we explained that we are stuck at the moment and do not have any money not even R100 to be able to give them, it forced us to move in with my parents and also forced us out of our personal home. today i found that Vodacom deleted ,y number completely from the system and my number do not even exist, please be advised that the contract we took was for a laptop to be able to make money from online work also for an extra income, So Vodacom decided to take my prepaid number and delete it from the system, Vodacom, let me advice you that you cause major damage to my business that i started to survive and caused huge loss in clients and also note that you went in to my personal property by deleting my number as a client and word of mouth is not good for any company, you might have a huge business running but with all your complaints and your poor service you are making it difficult for your own business. Be sure that I would never in my life again recommend Vodacom to any one and I will make sure that every person I know using Vodacom will switch this is poor service very poor...
Best regards,
Best regards,
With regards to your sim card, this has been recycled.
The query has now been resolved. Regards Consumer Website Team
Best regards,
With regards to your sim card, this has been recycled.
The query has now been resolved. Regards Consumer Website Team
Best regards,
