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MB
Mareli B

1 reviews | Active since Jun 2017

30 Sept 2021, 13:03

VODACOM IS ****ING *******!!!!!!

****ing *****ing my money by upgrading a contract on my name WITHOUT MY CONSENT QND NO ONE IS ABLE TO SAY WHO THE ****ING PERSON IS WHO DID IT!!!!! ****ING WORST CELLPHONE COMPANY and ******* IN SOUTH AFRICA

0
Replies (3)
Vodacom
Vodacom's reply30 Sept 2021, 13:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
MB
Mareli B's update30 Sept 2021, 15:15
Reviewer Update
There was no Phishing ****!!!

VODACOM consultant claims that I gave verbal conscent via phone call! I DID NOT! I Want the recording!!!!


I WANT THE RECORDING SO THAT I CAN TAKE THAT VODACOM EMPLOYEE TO POLICE FOR *****!!! ****ING *******!!!
I'M GOING TO SUE THAT PERSON

Vodacom
Vodacom's reply01 Oct 2021, 07:58
Official
Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Please note that we escalated your query to our sales team for further assistance. Based on the feedback provided, our team made contact with you and assisted with your query.

We apologize for the inconvenience and the service experienced.

Regards,

Vodacom Consumer Website Team