PP
Pabalelo P
1 reviews | Active since Mar 2024
06 Mar 2024, 14:13
Vodacom is ****ing the customers via contract
Last year I had a contract with Vodacom and then decided to cancel it at a later stage because my cellphone was damaged. I then paid a cancelation fee and stopped using the SIM card. Today I got an email that says I owe them R1,2k. I haven't been using the sim card for the past 3 months and then suddenly I have a debt.
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Replies (1)Vodacom's replyOfficial
07 Mar 2024, 07:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Mar 2024, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
