Vodacom is *****ing money from my bank account

Last week, I posted a review of Vodacom taking money out of my account in February and the matter still not being resolved. I was told by Nonni at the call centre that Selina the manager would call me back on Monday to resolve the matter. I was R2000 down because Vodacom took money off my account. Well, Selina did not phone and this month I am an additional R2000 down because the same deduction has come off my account. I had Vodacom hellopeter team phoning me a few hours after my hellopeter posting. They asked me for information that they should have known, so I asked them to email me rather. They still asked me for information they should have know given that they had my phone number to call me. I don't know if it was a **** or not. Today I phoned the call centre again and I am still waiting for a manager to phone me. All the time and money I have to spend to rectify something that could have already been rectified. Vodacom, you have R4000 of my money!!!!