Vodacom is *****ing from me.

Since September I have been having issues with Vodacom's service. Me and my family who live with me all use Vodacom, the problem is that since September 2022 we have had no Vodacom reception. We can't even make phone calls. I have phoned Vodacom numerous times and I get the same answer "someone from the network team will contact you". I am still waiting for your network team to contact me!!!! Instead your network team closes the call and nothing changes. I'm on contract and I pay every month but I can't use my phone when I'm at home. To make things worse, I WORK FROM HOME! Please Vodacom fix your network or I will be switching to MTN. Surely they can't be worse than this.