1 reviews | Active since Jun 2024
Vodacom is *****ing from its clients
21st June Reported to Vodacom via twitter or X that we dont have data connection. I explained that the problem started Wednesday , the refuaed to give me a ref number and never registered my complaint or quiry.
Ror the whole qeeked i was buat DMing them and they just swept my complaint aside. Only the 25th only when i complain again do they register a complaint and give me a ref number A3-2HUG-C9AT2
Then they tell me it will take 7-14 working days, I got more irritated because why didn't theybregister my compliant from our initial communication. Whst sucks is its now i think the 4th or 3rd time. Ounce it took almost 3weeks to have tge data connection going.
Im dusgusted with Vodacom who still from us. RIght now with my hard earned money I pay for a contract home internet connection but dont enjoy
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
