TB
Tommy B

1 reviews | Active since Jan 2017

14 Oct 2023, 12:07

Vodacom is *****ing from clients

Vodacom double invoice you as a client, refuses to fix the bill, and threaten you if you do not pay the invoice, your line will be cut off. I don't have a problem with paying the bill, I have a problem that they invoice me double for the same number for the same month, and refuses to correct this, How can 1 number be invoice double for the same package same handset but only received one service. Vodacom is SA worst network provider

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Replies (1)
Vodacom
Vodacom's reply14 Oct 2023, 14:50
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team