Vodacom is inefficient

Item: Vodacom
Rating: 1
Author: MIKE Y

I wrote a review on Vodacom 2 months ago stating that someone has opened a *****ulent account in my name. I have submitted the Affidavit along with my ID and I am still getting 3 calls a day from Vodacom asking for payment on my account. I have never had a Vodacom account and have said as much in my Affidavit.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

25 Oct 2023, 12:03

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply25 Oct 2023, 12:03

Official

MIKE Y's updateReviewer Update

25 Oct 2023, 13:59

Have you got a reference number that I can quote to ITC the next time they call me?

MIKE Y's update25 Oct 2023, 13:59

Reviewer Update

Have you got a reference number that I can quote to ITC the next time they call me?