pJ
pravesh J

1 reviews | Active since Jan 2014

26 Mar 2015, 18:14

Vodacom is increasing prices or is it ******ion?

Pricing Guide<br> Vodacom is increasing prices on selected price plans, effective 1 May 2015. <br> oThe price increases apply to current and new Vodacom customers on the price plans.<br> <br> Dear Vodacom.<br> <br> What is the purpose of locking in a customer for a period of 2 years, if you can increase the price as you feel like?<br> How will a court of law rule regarding this? <br> <br> What are you going to do with my contract if I cannot afford this price increase? .. <br> I have agreed and signed the contract based on a given price, so you welcome to now cancel my contract please or alternatively keep my contract at the price I signed up for.<br> (Or would a court regard this as - A Fine line to ******ion).<br> <br> Your choice Vodacom.<br> I have been a customer for well over 12yrs .. and more than ready to change based on your service derogation, so please do cancel my contract. Oh and btw, you welcome to have your device back too as the screen is cracked and I'm unable to afford the repair. <br> <br> <br> <br>

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Replies (1)
Vodacom
Vodacom's reply27 Mar 2015, 13:40
Official
Hello PVJ,

Your concerns have been noted.

We will contact you shortly regarding this matter.

Regards,

Vodacom Consumer Website Team