Vodacom is incorrectly billing my account and listing me on ITC as a bad payer

Item: Vodacom
Rating: 1
Author: Lwando M

I am writing as I am concerned with the way Vodacom is handling my account my Vodacom account is up to date but its showing that I am in areas on ITC which this is incorrect can you kindly assist with this error its been going on for quite sometime now

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Replies (1)

Vodacom's replyOfficial

10 Jun 2020, 11:12

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply10 Jun 2020, 11:12

Official