Vodacom is inconsiderate and worst service ever

Vodacom is the worst. Customer service agents lie so much, it's like they are trained to only tell lies. I have been waiting to get fibre activated for a week now and all they say is "wait 24-48" hours... It's been a week!! They sent me LTE that doesn't work and whenever I ask...they say "we are activating it, wait for a couple minutes" then nothing. Please someone help me understand how these people work! It's the worst service I've ever received.... Getting them to deliver the LTE package was also a struggle...I've spent hundreds of airtime calling them. Worst human beings ever I swear