1 reviews | Active since Jun 2015
Vodacom is ***********. Billed for a contract i dont own.
<p>Hi my dad recieved a phonecall about a contract and when the phone was delivered he sent it back and cancelled it. Still hes being billed for the contract since last year august. We phoned vodacom a month ago and even went to the branch and they said they've raised the issue and will get back to us but they didnt reply. So we phoned again more than a week ago and spoke to Nomsa ref.1- ********** 0851 and she said they would phone on friday but still no reply so i phoned tonight and they said the issue was raised and that theyre still busy with it. Would Vodacom accept it if i didnt pay for a year and i keep making excuses why i cant pay ? I dont think so. So why do i have to waste my time and money to get my money back and for them to sort it out ? Very very *********** Vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
