VODACOM IS *********** AND OUT OF LINE

I sent Vodacom multiple emails to multiple email addresses updating business banking details on the 10th April 2017. I completed their form, sent my bank statement, send my letter on a letterhead, sent my ID. As of the 11th October 2017, Vodacom has still not been able to activate my debit order instructions. Today Vodacom decided to suspend my account without notice, due to 'non payment'. Why I ask? They say because the debit order instructions are still not activated on Vodacom's side. How dare Vodacom suspend my account when the incompetency is on Vodacom's side. Every month I call to inquire why the debit has not gone through. Every month I get a different excuse. Every month I pay what's due manually by EFT. Every month I'm told the next debit will go through. Here I am 7 months later, and still again today, Vodacom tell me there's no debit order instruction valid for my account. I have just spoken to Mampale who was introduced to me as being a Supervisor at the business call centre 082111. Mampale has reassured me my services have been removed off suspension, she said they will debit my account with 2 month's due next week Wednesday 18th October, and then on the 25th October, the monthly debit order should operate. I have told Mampale that if the debit order does not go through on the 25th of this month of October 2017, as instructed repeatedly during the past 7 months, I will close my account with Vodacom instantly.